For Patients

Specialty care for hair and scalp conditions in Burlington, Massachusetts. This page explains how to book a visit, what to bring and where to find our patient guides.

Call 781.744.8444Prepare for your visitGet directions

Appointments

Lahey Hair Loss Center of Excellence
67 South Bedford Street, Suite 100E
Burlington, MA 01803
Phone: 781.744.8444
Clinic page on lahey.org
Questions before your visit?
For referrals, insurance, or changes to an existing appointment, please call the office at 781.744.8444.

Your first visit

We will review your history, examine your scalp, and discuss treatment options. Bringing the following information helps us make the most of your time.

  • When you first noticed hair loss, and where on the scalp it started.
  • Every hair loss treatment you have tried, with doses and dates. Include pills, topicals, injections, and platelet-rich plasma (PRP).
  • Supplements and shampoos you use.
  • Any lab results you already have, such as iron, vitamin D, thyroid tests, or hemoglobin A1c. You do not need new tests before your visit.
  • Any illness, surgery, pregnancy, weight change, new medication, or major stress in the past 3 to 6 months.
  • Personal or family history of thyroid disease, diabetes, autoimmune conditions, eczema, or allergies.

Scalp photos. With your permission, we take standardized scalp photos so we can compare your progress over time. If you wear braids, extensions, a wig, or a head covering, come as you are. Our team will talk with you about what is comfortable.

Sudden shedding: telogen effluvium

Telogen effluvium (TE) is a common cause of sudden, diffuse hair shedding. You may notice more hair in the shower, in your brush, or on your pillow. This can be very distressing. In most people, TE improves once the trigger has passed.

Patient handout: Download Dr. Senna's guide to telogen effluvium (PDF). It explains the hair cycle, common triggers and what regrowth looks like, with photos.

How the hair cycle works

Most hairsAnagen: growthMost scalp hairs are growing at any time. Growth lasts years.
WeeksCatagen: transitionThe follicle shrinks and growth stops.
About 3 monthsTelogen: restResting hairs stay in place for a few months.
OngoingExogen: sheddingResting hairs fall out and new hairs grow in. Some daily shedding is normal.

A stressful event for the body, or trigger, can push many growing hairs into the resting phase at the same time. A few months later, those hairs shed together.

Month 0TriggerIllness, surgery, childbirth, weight loss, or major stress.
About 2 to 4 months laterSheddingHeavy shedding begins and often lasts a few months.
Over the following monthsRegrowthShort new hairs appear, often first along the front of the scalp.

Common triggers

  • Illness with high fever, hospitalization, or surgery
  • Pregnancy, childbirth, or pregnancy loss
  • Significant or rapid weight loss, even when intentional
  • Changes in thyroid function or thyroid medication
  • Starting, stopping, or changing hormonal birth control or other hormones
  • Some new medications
  • Major emotional stress
  • Entering menopause

What to expect

Shedding usually settles within several months, and hair then regrows gradually. Because hair grows about 1 cm a month, it can take a year or more for longer hair to feel full again. In some people, shedding lasts longer or comes back, especially if a trigger continues. TE can also occur alongside other types of hair loss.

What you can do

There is no proven treatment that stops TE shedding once it starts. Supplements are not needed unless a test shows a deficiency, which your clinician can treat. If you think a medication is involved, talk with the clinician who prescribed it before stopping or changing it.

See a dermatologist if shedding lasts longer than about 6 months, if you see thinning patches or a widening part, if your scalp is itchy, painful, or red, or if you are worried at any point. An evaluation can confirm the cause and look for other conditions.

Patient guides

Read about each condition on our Hair Loss Conditions page. Printed guides on these topics are also available at your visit.

Alopecia areata

Patchy hair loss and treatment options, including JAK inhibitors, a newer class of pills.

Scarring alopecias

Lichen planopilaris (LPP), frontal fibrosing alopecia (FFA), and central centrifugal cicatricial alopecia (CCCA).

Pattern hair loss

Female and male pattern hair loss.
Printed guide

Hair and scalp care

Hair care basics, curly hair care, and ingredients to avoid.
Printed guide

Nutrition

Iron-rich foods and nutrition for healthy hair.
Printed guide

Procedures

Care instructions for PRP and scalp biopsy.

Support and community

This page is for general education and does not replace medical advice. Please talk with your dermatologist about your own care.